Attorney review recommended
This provider agreement is an operational template. A lawyer should review it before onboarding providers at scale.
1. Independent business status
Providers are independent contractors or businesses. Providers are not employees, agents, partners, or franchisees of TYLERROSSUSA unless a separate written agreement says otherwise.
2. Eligibility and verification
Providers must submit truthful business, identity, contact, service area, license, insurance, tax, and payout information. TYLERROSSUSA may approve, reject, pause, or remove providers at its discretion.
3. Licenses, permits, insurance, and taxes
Providers are responsible for all required licenses, permits, bonding, insurance, tax filings, worker classification, employees, subcontractors, safety practices, and compliance with federal, state, and local law.
4. Quotes and performance
Quotes must be accurate, clear, and tied to the customer's requested scope. Providers must communicate material changes, arrive as scheduled, perform work professionally, and honor warranties or obligations they offer.
5. Payouts and Stripe Connect
Provider payouts may require Stripe Connect onboarding, identity verification, tax details, and payout eligibility. TYLERROSSUSA may deduct platform fees, refunds, chargebacks, disputes, adjustments, processing fees, and amounts required by law or Stripe rules.
6. Customer data
Providers may use customer personal information only to quote, schedule, perform, and support the requested project. Providers may not sell, misuse, spam, or disclose customer data except as required for the job or by law.
7. Off-platform avoidance
Providers may not use TYLERROSSUSA Task to obtain leads and then move the same project off-platform to avoid fees, payment protections, reviews, or dispute handling.
8. Prohibited provider conduct
Providers may not misrepresent credentials, perform unsafe work, harass customers, discriminate unlawfully, inflate invoices, submit fake reviews, request prohibited payments, upload malicious files, or violate marketplace policies.
9. Reviews, reports, and suspension
TYLERROSSUSA may review complaints, hold payouts, remove content, lower visibility, suspend quoting, or terminate provider access for policy violations, safety concerns, poor performance, fraud risk, or legal risk.
10. Indemnification
Providers agree to defend and indemnify TYLERROSSUSA from claims arising from provider services, workers, subcontractors, taxes, licensing, insurance, property damage, injury, customer disputes, or violation of law.
11. Governing law
This agreement is governed by Maine law, with venue in the state or federal courts serving York County, Maine, unless another venue is legally required.